Frequently Asked Questions

What is Recycle N Save?

Recycle N Save is a joint initiative by F&N Foods with National Environment Agency (NEA). This initiative, supported by F&N Food’s long time business partner, FairPrice, encourages Singaporeans to adopt an eco-conscious lifestyle by offering them a convenient and rewarding way of recycling used plastic drink bottles and aluminium drink cans with the help of smart reverse vending machines placed across Singapore. As reward for their recycling effort, Recycle N Save smart reverse vending machines dispenses a $0.20 FairPrice Discount Coupon for every 20 plastic drink bottles or aluminium drink cans deposited. This initiative combines a compelling cause, a means for Singaporeans to recycle their used plastic drink bottles and aluminium drink cans, and a reward for their efforts.

When was the Recycle N Save Initiative be rolled out?

This joint initiative with NEA and supported by FairPrice was launched on 31 October 2019 with 10 Recycle N Save smart reverse vending machines placed across various locations in Singapore.

What are Reverse Vending Machines?

Reverse Vending Machines, or RVMs, are machines which are able to identify, sort and collect empty plastic drink bottles and aluminium drink cans, and to dispense a form of incentive when the drink container has been accepted by the machine.

What does the Recycle N Save RVM accept?

The RVMs have been programmed to identify and accept empty plastic drink bottles and aluminium drink cans that have a readable barcode on them. The RVMs can accept a wide variety of shapes and sizes of empty plastic drink bottles and aluminium drink cans and that can fit in the aperture of 15cm in diameter.

What is the incentive that will be given out by the RVM?

For every 20 empty plastic drink bottles or aluminium drink cans successfully deposited, the RVMs will dispense a $0.20 NTUC FairPrice discount coupon. These coupons can be used at all FairPrice outlets, FairPrice Xpress stores and Cheers convenience stores, and are valid for 30 days from the date of issue. Up to a maximum of 10 coupons can be used per transaction. More information on the terms and conditions governing the incentive can be found on the discount coupon itself.

What happens if I deposit less than 20 empty plastic drink bottles and/or aluminium drink cans; or do not have bottles/cans in multiples of 20 to deposit?

The Recycle N Save smart machines have been programmed to reward users with a $0.20 FairPrice discount coupon for every 20 empty containers deposited. Should you have more than 20 used cans or bottles, you have a choice of depositing 20 of these for a $0.20 and keeping the remaining 19 until you have a twentieth used can or bottle to deposit. Alternatively, you can wait till you have 20 used cans or bottles to deposit for two $0.20 FairPrice discount coupons.

Why is it necessary to deposit 20 containers to get a discount coupon?

Through this initiative, the National Environment Agency (NEA) and F&N hope to encourage households to actively collect and segregate their recyclables at home, and to bring their accumulated empty plastic drink bottles / aluminium drink cans to the RVMs for recycling.

How do I use the reverse vending machines?

The machine accepts all used plastic drink bottles and aluminium drink cans Step 1 – Check that container is empty and has a readable barcode Step 2 – Deposit container with bottom facing inwards Step 3 – Tap on Print Coupon Button to receive your coupon You can go to "How to use" page on our website for step-by step user guide on the use of the machines.

Why must there be a barcode on bottles/cans for them to be accepted?

The barcodes allow the reverse vending machines to differentiate between plastic bottles and aluminium cans which are then sorted into different compartments within the machine. The barcodes also allow the machine to determine if a container is empty by cross referencing the weight of the container deposited versus its weight stored in a database.

Why does the reverse vending machine work only with the bottom of bottles/cans facing inwards?

Placing the containers with the bottom facing inwards will allow the machine to read the barcode on the containers more accurately and also allow it to differentiate between plastic drink bottles and aluminium drink cans.

The RVM does not recognise the plastic drink bottle or aluminium drink can that I have deposited into the machine, what can I do?

Please ensure that the drink container is completely empty and has a readable barcode before depositing it into the RVM.

If the RVM still does not recognise the container, call 6565 7895 during office hours (8.00am - 5.15pm, Monday - Friday) or 9880 5238 outside of office hours. You can also reach us via WhatsApp Chat at 9880 5238 at any time. Do also provide us with the product name, size and barcode.

You may wish to dispose of the container at the nearest recycling bin or keep your container for disposal after we have informed you that the machine database has been updated.

The RVM was full when I wanted to deposit my drink containers, what can I do?

Call 6565 7895 during office hours (8.00am - 5.15pm, Monday - Friday) or 9880 5238 outside of office hours. You can also reach us via WhatsApp Chat at 9880 5238 at any time. Do also provide us with the machine number (which can be found on the label towards the upper right of the RVM aperture).

You may wish to dispose of the container at the nearest recycling bin or keep your container for disposal after we have informed you that the machine has been emptied.

I’ve encountered another issue not listed above, what can I do?

Send us a message on the "Contact Us" page for our team to get back to you.

I would like to learn more about the Recycle N Save Initiative, how can I get in touch?

Send us a message on the "Contact Us" page for our team to get back to you.

Tell us more about the reverse vending machines and why they are being introduced?

In everyday life, simple green habits can be developed easily over time which will help protect the environment and the world we live in. In the spirit of forming healthy green habits, F&N Foods has embarked on an initiative with NEA supported by FairPrice to encourage Singaporeans to adopt an eco-conscious lifestyle by offering them a convenient and rewarding way to recycle used plastic drink bottles and aluminium drink cans with the help of these reverse vending machines. Reverse vending machines are machines which are able to identify, sort and collect used plastic drink bottles and aluminium drink cans. The machines are programmed to identiy and reject containers which are not plastic drink bottles and aluminium drink cans, or are not empty or without readable barcodes.

Are there any plans to educate the general public on how to use the Recycle N Save Smart Reverse Vending Machines?

Yes, we will be running our Recycle N Save Education Roadshows from November 2019 to March 2020 at locations where we have placed our reverse vending machines. Details on the roadshows can be found under the "Events" page on this website.